Receiving Service

FSEAP provides professional counselling and health promotion services for organizations, employees and families.

If your employer has a contract with FSEAP to provide an Employee Assistance Program (EAP) you can initiate service by calling the number listed on your EAP brochure.

To book an appointment or for more information:

Toll-free number: 1.800.661.8246

Edmonton local number: 780.448.0847

For Service in French: 1.800.561.1128

TTY Service: 1.888.234.0414

An FSEAP intake counsellor will answer your call.  The intake counselor is available to:

• Provide information about your coverage
• Asses how FSEAP can best meet your needs
• Schedule an appointment with an EAP professional

If you do not know if your employer has a contract with FSEAP you can approach your human resource department and ask for information about your benefits package.

Even if your organization does not have an EAP contract with FSEAP you may have access to other health benefits that you can apply to counselling services.