Employee Welcome

We all face difficult and stressful times in our lives. Sometimes we can handle them on our own, and sometimes we need help from family, friends or professionals. When we don’t deal with concerns, they can build up and begin to interfere with our lives, both at work and at home. That’s why your workplace offers an Employee Assistance Program (EAP).

If FSEAP (formerly Family Services Employee Assistance Programs) is your EAP provider, you and eligible family members have access to free, professional and confidential counselling, coaching and consulting services. These services can help you manage personal, family, or work-related concerns and to become more resilient.

If you are interested in accessing services or just want more information about FSEAP Alberta's services, there are several ways to contact us:

24/7 Crisis Line

If you are in crisis or urgently need to speak with a counsellor, OR if you are calling to report a critical incident, call us anytime toll-free,

24/7 at 1.800.661.8246

and follow the prompts to be immediately connected with a FSEAP Crisis counsellor.

FSEAP Access and Inquiries Line

If you want information about services, or if you wish set up an appointment for counselling or other EAP services, please call us at

Toll-free number: 1.800.661.8246

Edmonton local number: 780.448.0847

For Service in French: 1.800.561.1128

TTY Service: 1.888.234.0414